Last updated: 16 October 2026
1. Who we are
australiav.org and my.australiav.org ("AustraliaV", "we", "us") are operated by NML Corp Ltd, a company registered in England & Wales (company no. 13134789), part of the Elitiq group. This policy explains what personal data we collect, how we use it, and your rights. Using our website does not by itself amount to consent to all processing, marketing or non-essential cookies; where consent is required we ask for it separately and you can withdraw it at any time.
2. Data we collect
- Account and service data: name, date and place of birth, address, email, phone number, marital status, gender, education and identity details needed to provide the service you request.
- Payment data: payments are handled by an external, PCI-DSS certified payment provider. We do not store your full card number or security code.
- Contact and form data: the information you provide when you submit a form or contact us.
- Uploaded materials: text, images, files and documents you upload.
- Automatic data: activity on the platform and basic device information.
Providing data is voluntary, but withholding certain information may prevent registration or delivery of the service.
3. How we use your data
- To provide our services, process orders and give customer support.
- To improve our services and carry out analytics.
- To review use of the site, prevent fraud and keep the platform secure.
- To send you notices about products, services and promotions where permitted.
- To produce aggregated, anonymised statistics.
- To comply with applicable law.
4. How we share your data
- Trusted service providers, partners and subcontractors who act for us and are bound by confidentiality.
- Affiliated entities within our group.
- A buyer or successor in the event of a sale, merger or asset transfer.
- Law enforcement, courts or others where required by law or to protect rights, property or safety.
- Third-party services you choose to use, which are governed by their own privacy policies.
We do not sell your personal data. Any non-affiliated third parties receive only aggregated, non-identifying data.
5. Payment security
Card payments are processed over encrypted connections by a certified payment provider that complies with the PCI-DSS standard. AustraliaV does not receive or store your full card number or CVV.
6. Data security
We apply generally accepted industry safeguards to protect your data. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
7. Data retention
We keep personal data only as long as necessary for the purposes described above or as required by law, after which it is deleted or anonymised.
8. Cookies
We use cookies for essential site functions and for features such as remembering your language preference. Analytics and marketing cookies are used only with your consent, which you can give, refuse or change at any time. You can also block or delete cookies in your browser, although some features may then stop working.
9. International transfers
Some data may be processed by members of our group outside your country, including Elitiq Documents Clearing Services Est in the United Arab Emirates, with appropriate safeguards in place.
10. Children
Our services are intended for adults. Where a service concerns a child, the data is provided by a parent or legal guardian, who may exercise the rights below on the child's behalf.
11. Your rights
Subject to applicable law, you may request access to, correction or deletion of your data, restrict or object to processing, and request data portability. To exercise these rights, contact us using the details below. If you are in the UK, you may also complain to the Information Commissioner's Office (ico.org.uk).
12. Changes
We may update this policy from time to time. The current version is always published on this page.
13. Contact
Data controller: NML Corp Ltd (AustraliaV)
2/290 Boundary Street, Spring Hill, QLD 4000, Brisbane, Australia
Email: [email protected]
Phone: +61 8 9992 6566
